Jents
Welcome to Jents website. We respect your privacy, and this Privacy Policy outlines how we handle your personal information. Please read it carefully.
We, at Jents (a company in formation) (the "Company," "we," "us," "our"), respect the privacy and data protection rights of our users and business contacts.
This Privacy Policy (the "Policy") describes the personal information we collect and the policies and procedures we use regarding personal information in each of the following contexts:
This website provides commercial information about Jents, a proprietary platform and software system designed to help organizations identify agents operating within their organization, measure their individual impact, and analyze their activity in relation to business metrics. Users may browse the website's content without registration and have the ability to register and subscribe to Jents.
We've summarized the key points of this privacy policy to make it easier to read. This summary does not replace the full policy set out below.
We collect only the personal information that is necessary for the specific purposes described in this Policy and retain it only for as long as necessary to fulfill those purposes.
The website collects personal information directly from users in the form of email address, company name, as well as data collected automatically such as operating system and browser information, and internet protocol addresses.
You are not required by law to provide us with the personal information described in this Policy. Providing it depends on your consent and discretion, but without providing it you will not be able to use some features of the website.
We collect personal information from several sources:
You do not have a legal duty to provide information to us. However, you will not be able to submit a request, access the website features, or be in contact with us without providing the above information.
The website collects personal information through automatic technical means, including IP address and operating system and browser information.
If you provide us with the personal information of other people, you must inform them that you are providing us with their details, and you confirm and declare that you have obtained their explicit consent to provide us with their personal information so that we may use it in accordance with this Policy.
When you use the website we may collect information about the way in which you use it — for example, which content you read, the pages you viewed, search queries you ran, the online services and sections that interested you, how frequently you used them, your computer's location and the internet-address (IP address) data from which you accessed the website, your type of operating system, the type of end device you hold, and more.
Providing you with the functionality of the website, sending service-related updates and operational communications, sending our newsletter, contacting you regarding administrative issues related to the website, responding to support requests or subscription quotes, maintaining and improving the website, enforcing the provisions of this Policy, the terms of use of the website and any other binding document, complying with the requirements of any law, regulation or other legislation, and to assisting competent authorities and any third party where we believe in good faith that we are required to do so.
We use the categories of personal information we collect for the purposes described in this Notice. The categories of personal information used for each purpose are as follows:
We will share your personal information with service providers who assist us with the internal operations of the Service. These companies are authorized to use your personal information in this context only as necessary to provide these services to us and not for their own promotional purposes.
We will disclose the personal information you provide us, or that we collect while you use the website, to others only in the following cases:
We may use "cookies" on the website. Cookies are text files that your browser creates on command. Some cookies expire when you close your browser (Session Cookies), and others are stored on the hard drive of your computer or mobile device and are used when you return to visit the website (Persistent Cookies). Cookies may contain a variety of information, such as information about the pages you visited, how long you spent on the website, where you arrived at the website from, the information you request to view when entering the website, and more.
If you prefer not to store cookies locally, you can set this through the settings on your computer or mobile device.
If you are in the EEA or the UK, you have the following rights under the GDPR:
The Privacy Protection Law (PPL) provides that every person is entitled to review the personal information about them held in a database. In addition, a person who has inspected the personal information about them and found that it is incorrect, incomplete, unclear or not up to date, may apply to the controller of the database with a request to correct or delete the personal information. If we refuse to correct the information, we must notify you of this in the manner and by the means prescribed in the regulations issued under the PPL. You will be entitled to appeal against the refusal in accordance with the law.
Right to Access and receive a copy of your personal information that we process.
If we use your personal information to contact you individually on the basis of your belonging to a segmented group determined by one or more personal characteristics (a "direct-marketing communication"), then you are entitled under the PPL to request in writing that the information relating to you be deleted from the database. In such a case we will delete only the information we need in order to contact you by direct marketing; otherwise, deleting personal information may prevent you from continuing to receive various services on the website. We will continue to use information we need to manage our business but will no longer use it to contact you through direct marketing.
Right to Rectify inaccurate personal information we have concerning you and to have incomplete personal information completed.
Right to data portability, that is, to receive the personal information that you provided to us, in a structured, commonly used, and machine-readable format. You have the right to transmit this data to another person or entity. Where technically feasible, you have the right to have your personal information transmitted directly from us to the person or entity you designate
Right to object to our processing of your personal information based on our legitimate interest. However, we may override the objection if we demonstrate compelling legitimate grounds, or if we need to process such personal information for the establishment, exercise, or defense of legal claims.
Right to restrict us from processing your personal information (except for storing it): (a) if you contest the accuracy of the personal information (in which case the restriction applies only for a period enabling us to determine the accuracy of the personal information); (b) if the processing is unlawful and you prefer to restrict the processing of the personal information rather than requiring the deletion of such data by us; (c) if we no longer need the personal information for the purposes outlined in this Policy, but you require the personal information to establish, exercise or defend legal claims; or (d) if you object to our processing based on our legitimate interest (in which case the restriction applies only for the period enabling us to determine whether our legitimate grounds for processing override yours).
Right to be forgotten. Under certain circumstances, such as when you object to our processing of your personal information based on our legitimate interest and there are no overriding legitimate grounds for the processing, you have the right to ask us to erase your personal information. However, notwithstanding such a request, we may still process your personal information if it is necessary to comply with our legal obligations, or for the establishment, exercise, or defense of legal claims. If you wish to exercise any of these rights, please contact us through the channels listed in this Policy.
Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. If you are in the EU, then according to Article 77 of the GDPR, you can lodge a complaint with the supervisory authority in the Member State of your residence, place of work, or place of alleged infringement of the GDPR. For a list of supervisory authorities in the EU, see the EDPB members list.
If you are in the UK, you can lodge a complaint with the Information Commissioner's Office (ICO).
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and this Policy does not apply to them. We encourage you to review their privacy policies before providing any personal information.
If you are an individual residing in the United States, we provide you with the following information pursuant to state privacy laws.
We do not sell your personal information and have not done so in the past 12 months. We do not share your personal information for cross-context behavioural advertising. We also do not use or disclose sensitive personal information.
You have the right to know the following:
Subject to certain exceptions set forth below, upon receipt of a verifiable request from you, we will:
Please note that we may not delete your personal information if it is necessary to:
Or
We will also deny your request to delete if it proves impossible or involves disproportionate effort, or if another exception to the law applies. We will provide you with a detailed explanation that includes enough facts to give you a meaningful understanding as to why we cannot comply with the request to delete your information.
If we receive a verifiable request from you to correct your information and we determine the accuracy of the corrected information you provide, we will correct inaccurate personal information that we maintain about you.
In determining the accuracy of the personal information that is the subject of your request to correct, we will consider the totality of the circumstances relating to the contested personal information.
We may also require that you provide documentation if we believe it is necessary to rebut our own documentation that the personal information is accurate.
We may deny your request to correct in the following cases:
We will provide you with a detailed explanation that includes enough facts to give you a meaningful understanding as to why we cannot comply with the request to correct your information.
You have the right to not be discriminated against by us because you exercised any of your rights under applicable laws. If you exercise your rights, we cannot:
Please note that we may charge a different fee or provide a different level or quality of services if the difference is reasonably related to the value we gain from your personal information.
We do not currently respond to or take any action with respect to web browser "do not track" signals. We do allow third parties who provide us with analytics tools to collect personal data about a user's online activities when a user uses the website.
California Civil Code Section 1798.83 (and other similar state statutes) permits our customers who are California residents (or residents of states with similar legislation) to request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request, please send an email to niv@jents.io. Please note that we are only required to respond to one request per customer each year.
We will ask you for additional information to confirm your identity and for security purposes before disclosing the personal data requested to you, by using a two- or three-point data verification process, depending on the type of information you require and the nature of your request.
You may also designate an authorized agent to make a request on your behalf. To do so, you need to provide the authorized agent with written permission, and the agent will need to submit to us proof that they have been authorized by you. We will also require that you verify your own identity, as explained below.
We will respond to your requests within 45 days (or within 90 days, where the law permits and we determine it necessary considering the complexity and number of the requests you have filed). If we take longer than 45 days, we will inform you of the extension within the initial 45-day response period, together with the reason for the extension.
We may deny your request in the following cases:
We will provide you with a detailed explanation, including sufficient facts, to enable you to meaningfully understand why we cannot fulfill your request.
We implement appropriate technical and organizational measures to secure your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, staff training, and incident response procedures. While we maintain industry-standard security practices, no system can guarantee absolute security, and we continuously work to enhance our protective measures.
The controller has implemented technical security measures including Transport Layer Security (TLS) for encrypted data transmission over HTTPS, encryption at rest to protect stored data, and access controls to restrict data access to authorized personnel. These measures are designed to protect personal data from unauthorized access, disclosure, and alteration. The controller remains committed to maintaining and updating these security practices in accordance with applicable data protection requirements.
We treat the security of the information in our systems with utmost importance. In order to preserve and protect the information, we operate systems, applications and procedures for information security that are designed to minimize the risks of theft, damage, loss or unauthorized access to the information, including personal information. That said, there is no certainty that these measures absolutely guarantee that personal information will not be exposed or stolen from the databases. Therefore, we do not undertake that the services and information systems we use will be immune to unauthorized access to the information stored in them. By using the website, you are aware of, and agree to, these limitations.
We will retain your information for the duration needed to support our ordinary business activities, operating the website, and interacting with existing and potential customers, suppliers, and partners. Thereafter, we will still retain your personal information as necessary to comply with our legal obligations, resolve disputes, establish and defend legal claims, and enforce our agreements. The overall period of retention is approximately 7 years.
To facilitate processing your information with our service providers, we will transfer your information to countries outside your current location. For transfers to countries without adequacy decisions, we implement appropriate safeguards, including Standard Contractual Clauses approved by the European Commission (2021/914/EU) and the UK International Data Transfer Addendum, supplemented by additional technical and organizational measures where necessary to ensure equivalent protection.
This Policy may be amended from time to time. We will post any changes to this Policy on our website a reasonable time in advance of the effective date of the change, and we will also make efforts to proactively notify you by email of the changes to the Policy if we have your email address.